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Case Study - Large Retailer

A physical security assessment is an essential tool for any organization to ensure the safety of its employees, customers, and assets. By conducting a physical security assessment, organizations can identify vulnerabilities and take steps to mitigate risks. In order to promote the benefits of a physical security assessment, we have created a case study highlighting how one of our clients was able to improve its security posture by conducting an assessment.


Organization: The client is a leading provider of retail merchandise. They approached us concerning high levels of organized theft.

Industry: Retail

Number of Employees: 10,000+

Locations: 200+ stores across the United States


The large retailer had experienced a number of thefts at its stores, which had led to increased insurance premiums and loss of customer trust. In order to mitigate these risks, the retailer decided to conduct a physical security assessment at all of its locations.

Assessment Process

A team of assessors visited each store location and conducted interviews with store managers and employees. They also reviewed security footage and incident reports. Based on their findings, the assessors made recommendations for improving security at each store.

Recommendations Implemented

The retailer implemented a number of recommendations from the assessment, including increasing lighting in parking lots and storage areas, installing alarms and CCTV systems, and providing employee training on security procedures.


After implementing the recommendations from the physical security assessment, the retailer saw a decrease in theft incidents at its stores. This led to lower insurance premiums and improved customer satisfaction.

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